Setting Up Your Profile

Setting Up Your Profile

Updating Your Name

1. Click your avatar or initials in the top-right corner of the screen
2. Select Preferences
3. Under Account Details, click Edit
4. Update your First Name and Last Name
5. Click Save

Your display name is shown to colleagues across the app — in task assignments, consultation records, and message history.

Creating a Message Signature

A message signature is automatically appended to outgoing patient emails. Setting one up means you don't have to type your sign-off every time.

1. Go to Preferences (from your avatar menu)
2. Scroll to the Message Signature section
3. Enter your signature text, for example:

Best regards,
Dr. Sarah Johnson
Riverside Medical Centre

4. Click Save Signature

Your signature will appear at the bottom of every email you send through Jump. You can edit it at any time.

Tips

• Your email address is set when your account is created and cannot be changed from the preferences page. Contact your organisation administrator if you need to update it.
• If your organisation uses multiple email providers (Jump Mail, Gmail, Microsoft 365), your signature applies to all of them.
• Signatures only apply to email messages — SMS messages do not include a signature.