Sections & Fields: control which patient fields are required or hidden

Last updated: 15 June 2026

What it does

Settings → Sections & Fields lets you decide, for your practice, which patient fields are visible and which are required — set separately for two audiences:

  • Patients — what people see when they register or book online, and in the patient portal.
  • Staff — what your team sees on the Add patient and Edit patient forms.

This covers built-in fields (mobile, email, address, date of birth, and more) and any custom fields you have created.

How to use it

  1. Go to Settings → Sections & Fields.
  2. For each field, toggle whether it is visible and/or required for patients and for staff.
  3. Save. Your changes apply immediately to the relevant forms.

Notes

  • A field set to required must be completed — it can no longer be skipped.
  • A field set to hidden won't appear on that audience's forms.
  • A hidden field is never treated as required.
  • Core identity fields (first name, last name, date of birth) are always shown and required.