Managing Products and Prices
Products are the billable items you add to invoices - consultations, procedures, lab tests, and any other service your practice offers. Products and their prices are stored in Stripe and synced with Jump.
Browsing Products
You can search your product catalogue when creating an invoice or from the product search component:
- Search by name - type to filter products in real time
- Favourites - mark commonly used products as favourites for quick access
- Recent clinical events - products linked to recent consultations and appointments are surfaced automatically
Creating a New Product
To add a product to your catalogue:
- Open the product search (e.g. when adding a line item to an invoice)
- Click Create Product
- Enter the product details:
- Name - the display name (e.g. "GP Consultation")
- Description - optional additional detail
- SNOMED Code - optional clinical coding for the product
- Add at least one price:
- Amount - the unit price
- Currency - defaults to your organisation's currency
- Nickname - optional label for different price tiers (e.g. "Standard", "Concession")
- Save the product
The product is created in Stripe and available immediately for invoicing.
Price Tiers
A single product can have multiple prices. This is useful when you charge different rates for the same service:
- Standard and Concession pricing
- Insurance vs Self-pay rates
- Follow-up vs Initial consultation rates
When adding a product to an invoice, you select which price tier to use.
Quick Products
If you need to add a one-off item that does not need to be saved to your catalogue:
- When adding a line item, enter a custom description and amount
- Leave the Save to library option unchecked
- The item appears on the invoice without being added to your permanent product list
If you do check Save to library, the product is created in Stripe for future use.
Tip: Mark your most-used products as favourites so they appear at the top of the search results when creating invoices.