Clinical Safety Statement
Last updated: 5th December 2025
Jump EHR is an electronic health record and clinical workflow platform provided by The Lathbury Group Ltd trading as Jump EHR (Use Jump).
Patient safety is a core design principle of Jump EHR. We recognise that digital systems used in healthcare environments can influence clinical decision-making, and we maintain a structured approach to clinical safety and risk management.
1. Purpose of Jump EHR
Jump EHR is designed to support healthcare professionals in:
- Recording and managing patient information
- Clinical documentation and correspondence
- Appointment and workflow management
- Communication with patients
- Organising clinical tasks and follow-up
Jump EHR is a support tool. It does not replace professional clinical judgement.
2. Clinical Templates and Structured Data Capture
Jump EHR uses structured clinical templates to support consistent, high-quality documentation.
Template Design
- Templates guide clinicians through structured data collection using SNOMED CT coded clinical findings, observations and procedures
- Templates may include conditional logic to display relevant fields based on clinical context
- Observation items support standardised units of measurement and derived calculations
Version Control and Audit Trail
- Clinical templates are version-controlled with automatically incrementing version numbers
- When a consultation is created, the complete template state is captured as an immutable snapshot
- Historical consultations always display the exact template configuration from when they were recorded
- Subsequent template modifications do not alter existing consultation records
This approach supports medico-legal defensibility and ensures the clinical record reflects what was documented at the time of care.
3. System Questionnaires and Validated Assessments
Jump EHR includes patient-facing questionnaires that support clinical assessment.
Standardised Scoring
- Validated clinical questionnaires such as PHQ-9, GAD-7 and condition-specific assessments use automated scoring based on published methodologies
- Derived scores are calculated only when all required questions are answered, preventing incomplete or misleading results
- Questionnaire responses are mapped to SNOMED CT codes for integration into the clinical record
Red Flag Detection
- Certain responses, such as indicators of self-harm risk, can be flagged for clinical attention
- Red flag identification supports appropriate triage and escalation workflows
Data Quality
- Questionnaire responses undergo validation before being written to the clinical record
- Clinicians retain responsibility for interpreting questionnaire results within the broader clinical context
4. Clinical Decision Support
Jump EHR includes a Clinical Decision Support module designed to assist clinicians in identifying potential safety concerns.
Scope of CDS
- Medication safety alerts for potential drug allergies, drug-drug interactions and contraindications based on documented patient conditions
- Immunisation safety checks including pregnancy, immunosuppression, anaphylaxis history, age eligibility and required dose intervals
- Ingredient-level and drug family allergy matching to identify potential cross-reactivity
Alert Levels
- Hard alerts require documented clinical justification before proceeding
- Soft alerts present warnings for clinician consideration
- Informational alerts provide educational context without blocking workflow
Deterministic Rule-Based Logic
Clinical Decision Support within Jump EHR operates using transparent, deterministic rules rather than adaptive or self-learning algorithms.
- Alerts are generated based on coded clinical data such as documented allergies, diagnoses, medications, questionnaire responses and structured observations
- Rules are derived from established clinical logic, configuration settings and clinician-authored content
- The system does not independently infer diagnoses or generate probabilistic risk predictions
- CDS behaviour does not change dynamically based on population learning or model training
This ensures alerting is predictable, auditable and dependent on the completeness and accuracy of the clinical data entered.
Limitations and Clinical Responsibility
- CDS rules depend on accurate and complete patient records
- Missing or incorrectly coded information may result in missed alerts
- CDS is a support tool and does not replace clinical judgement or knowledge of the individual patient
- Clinicians must review all alerts and make independent clinical decisions
Override Documentation
- When a clinician proceeds despite a hard alert, they must document their clinical rationale
- Override justifications are recorded in the audit trail for governance and review
5. Clinical Responsibility
Healthcare professionals and organisations remain solely responsible for:
- All clinical decisions
- Interpretation of patient data
- Diagnosis, treatment and prescribing
- Compliance with professional standards and regulatory requirements
Information within Jump EHR must be reviewed and verified by a qualified clinician before clinical action is taken.
6. AI-Supported Features
Where AI-assisted functionality is enabled:
- AI outputs support drafting, structuring and summarising information
- AI-generated content is not authoritative clinical advice
- Users must review, edit and approve AI-generated content before use
- AI features can be disabled by the Customer
AI features operate separately from the Clinical Decision Support module. CDS alerts are rule-based and deterministic, not AI-generated. AI functionality does not perform autonomous clinical decision-making.
7. Clinical Safety Risk Management
Jump maintains internal clinical safety and risk management processes, including:
- Identification and assessment of potential system-related hazards
- Monitoring of safety-related incidents and near misses
- Root cause analysis where appropriate
- Implementation of corrective and preventive measures
- Ongoing improvements informed by user feedback
8. Incident Reporting
Healthcare organisations using Jump EHR are encouraged to report:
- Clinical safety incidents linked to system use
- Near misses that could have resulted in patient harm
- Usability issues that may impact safe clinical use
Reports can be sent to: hello@usejump.co.uk
9. System Limitations
Like all digital systems, Jump EHR has limitations:
- Availability depends on internet connectivity and infrastructure
- Data accuracy depends on correct user input
- Automated features may contain errors or omissions
- Clinical Decision Support depends on accurate coded data
- Template-driven data capture relies on appropriate template selection
Healthcare organisations must maintain contingency plans and professional oversight.
10. Continuous Improvement
Clinical safety is an ongoing process. Jump EHR is regularly reviewed and improved based on:
- User feedback
- Incident analysis
- System performance monitoring
- Evolving clinical practice and digital health standards
11. Not for Emergency Use
Jump EHR is not designed as an emergency care system. In urgent or life-threatening situations, clinicians must follow established emergency procedures.
12. Contact
For clinical safety queries or to report an issue:
The Lathbury Group Ltd trading as Jump EHR (Use Jump)
Email: hello@usejump.co.uk