Specialist Analytics

Last updated: 16 April 2026

Specialist Analytics

Beyond the main Reporting Dashboard, Jump provides dedicated analytics pages for each area of your practice. These pages offer deeper breakdowns, charts, and trend analysis.

Available Analytics Pages

Page What It Covers
Appointments Clinic utilisation, DNA analysis, breakdown by clinician and appointment type
Tasks Task completion rates and metrics
Communications Messages and SMS sent, delivery and response analytics
Finance Invoice and payment analytics, revenue tracking
Medications Prescription volumes and trends
Pathology Lab result volumes, turnaround times, and review status
Referrals Referral volumes and destinations
Recalls Recall schedule tracking and completion rates

The Reporting sidebar organises analytics into two sections:

Operational

  • Appointments, Tasks, Communications, Finance, Patients

Clinical

  • Patient Registers, Care Gaps, Recalls, Medications, Referrals, Pathology, Alerts

Click any item in the sidebar to navigate to its dedicated analytics page.

Appointments Analytics

The Appointments page provides:

  • Clinic utilisation - how fully booked your clinics are
  • DNA analysis - patterns in missed appointments
  • Breakdown by clinician - appointment volumes per clinician
  • Breakdown by type - volumes per appointment type

Finance Analytics

The Finance page shows:

  • Invoice volumes and total amounts
  • Payment collection rates
  • Outstanding balances
  • Revenue trends over time

Using Analytics for Practice Improvement

Specialist analytics pages are designed to support:

  • Capacity planning - understand appointment demand and clinician workload
  • Quality improvement - track DNA rates, care gap resolution, and recall completion
  • Financial oversight - monitor revenue, outstanding invoices, and payment patterns
  • Clinical governance - review pathology turnaround, prescription volumes, and referral patterns

Tip: Use the Operational section for day-to-day practice management insights, and the Clinical section for population health and quality improvement metrics.