Scan.com - Diagnostic Imaging

Scan.com - Diagnostic Imaging

Scan.com lets clinicians order diagnostic imaging (MRI, CT, X-Ray, Ultrasound) directly from patient records. Patients receive booking links via email to schedule their scan.

How to Enable

1. Navigate to Apps > Scan.com
2. Toggle the Enable Scan.com switch to on
3. The system validates the connection automatically
4. Once enabled, an info message confirms: "Clinicians can now create imaging referrals directly from the patient sidebar"

No credentials or external account setup is needed - Scan.com is managed at the platform level.

Connection Status

When enabled, the Overview tab shows:

• Token Status - Valid (blue) or Expired (red)
• Last Updated timestamp
• An error alert if there is a connectivity issue

Ordering a Scan

Clinicians create imaging referrals from the patient sidebar:

1. Open a patient record
2. Select the scan type (MRI, CT, X-Ray, or Ultrasound)
3. Enter the clinical indication and priority
4. Submit the referral
5. The patient receives a booking link via email

Tabs

Tab	Description
Overview	Module settings toggle and connection status
Referrals	Table of sent imaging referrals with status tracking

Disabling

Toggle the Enable Scan.com switch to off. Existing referrals are retained but no new referrals can be created.

Tip: Include detailed clinical indications when ordering scans. This helps the imaging centre prioritise and prepare for the patient's appointment.