Question 1

Can I import consultation templates from my previous system?

Accepted Answer

Yes. During onboarding, we can convert templates from most common formats (Word documents, PDF forms, or exports from other clinical systems). Your existing templates become Jump templates with the same structure and fields. We can also help optimize templates for SNOMED coding if you want to improve clinical data capture.

Question 2

How does the AI handle sensitive consultations?

Accepted Answer

The AI assistant processes everything locally within your Jump instance—no patient data is sent to external AI services. For particularly sensitive consultations (psychiatric assessments, safeguarding concerns, etc.), you can disable AI suggestions entirely and document manually. All AI interactions are logged for audit purposes.

Question 3

What happens if I make an error in a signed consultation?

Accepted Answer

Clinical records should never be deleted or silently modified. Jump follows the GMC guidance on record amendments: you can add a dated addendum explaining the correction while preserving the original entry. This creates a clear audit trail showing what was documented when, and any subsequent corrections. The original consultation remains visible with strikethrough formatting.

Question 4

Can locums and sessional GPs access consultation notes?

Accepted Answer

Yes, with appropriate access controls. You can configure role-based permissions so locums see the clinical information they need (active problems, medications, allergies) without accessing sensitive administrative data. All access is logged, so you have a complete audit trail of who viewed what and when.

Question 5

How do consultation notes integrate with prescribing?

Accepted Answer

Prescriptions initiated during a consultation are automatically linked to that consultation entry. When you prescribe, the medication, dose, and indication are recorded in the clinical notes. This creates a complete audit trail and makes it easy to review why a medication was started when doing subsequent medication reviews.

Question 6

Is voice dictation supported for consultation notes?

Accepted Answer

Yes. Jump supports voice-to-text transcription that converts your spoken notes into structured consultation entries. The AI assistant can parse natural speech into appropriate fields (presenting complaint, examination findings, plan) and suggest SNOMED codes for mentioned conditions. You review and approve everything before saving.

Consultation Notes