How to Add Problems and Diagnoses

Last updated: 16 April 2026

How to Add Problems and Diagnoses

Problems structure the consultation using the POMR approach. Each selected problem gets its own tab for documentation.

Adding Problems

In the Clinical Record step, search for and select problems from the SNOMED-coded problem list. You can:

  • Select from the patient's existing active problems
  • Search for new problems by name or SNOMED code
  • Add multiple problems to a single consultation

Problem Tabs

Each selected problem appears as a tab at the top of the Clinical Record step. Click a tab to switch between problems. All Record section documentation (History, Examination, etc.) is associated with the currently active problem tab.

General Consultation Notes

If no problems are selected, a General Consultation Notes tab is shown instead. Use this for consultations that do not relate to a specific problem, such as administrative tasks or general check-ups.

Episode Types

Each problem requires an episode type that describes the nature of this encounter:

Episode Type When to Use
New Episode First presentation of this problem
Review Routine follow-up of an existing problem
Flare Up The condition has worsened or recurred
End Episode The problem is resolved, care is concluded

Problem-Specific Notes

Each problem tab has its own notes area. Use this for notes specific to that problem, separate from the Record section documentation.

Switching Between Problems

Click the problem tabs to switch context. The Record and Action sections update to show data linked to the selected problem. This keeps documentation organised when addressing multiple issues in a single consultation.

Tip: For complex consultations covering several problems, document each problem thoroughly in its own tab. This creates a clear audit trail of what was discussed and decided for each condition.