How does dictation work, and is it safe for clinical letters?

You speak and the words transcribe to your cursor in the letter body. The clinician stays the author: nothing is committed until you have read and edited the text, so dictation speeds up typing rather than making clinical decisions. It's an opt-in Labs feature, transcription is hosted in the UK, and it carries its own clinical-safety hazard assessment for the risk of misrecognition. It is not an automated letter writer.

Can we use our own templates and letterhead?

Yes. Build templates for the documents your practice sends, with merge fields and your structure baked in, and categorise them by type. Your branding is applied as letterhead automatically, resolved from a template override, the template's own design, or your organisation default, so every letter looks consistent. Favourite the templates you use most and they pin to the top of the picker.

Can patients sign consent forms?

For structured consent, use Jump's questionnaire builder to capture the patient's responses and agreement, sent to them via a secure link. The letter editor itself is for correspondence: referrals, reports and patient letters. If a signed agreement is what you need, the questionnaire route captures and files it against the record.

Features · Documents & letters

Dictate the letter. The record fills in the rest.

Q: How do letters reach the recipient?

Three ways, straight from the document. Send the patient a secure, watermarked link that expires. Send it to their NHS GP electronically, with the transfer tracked so you can see it was delivered. Or address it to any clinician in your address book and print it for posting - where no electronic channel is available, correspondence prints. You can also download as Word. Whichever route you choose, a copy is filed to the patient record.

Start a referral or report from a template, and patient details merge in as you write. Dictate the clinical narrative straight into the letter, then share it with the patient, their NHS GP or another clinician without leaving the page.

Book a demo See how it works

merge fields resolve in linevoice-to-text dictationshare: patient · NHS GP · HCP

ehr.usejump.co.uk · Referral to Dr Anwar, Cardiology · Margot Whelan · pat_M2vXn7q9

Harley Street Practice12 Harley Street, London W1G · 020 7000 00003 August 2026

Dear Dr Anwar,

Re: Margot Whelan, DOB 14 Mar 1978, NHS 485 777 3456

I would be grateful for your assessment of this 48-year-old woman with a three-month history of exertional chest tightness. Her current medications are:

@medications· resolves to 4 current medicines

Examination today was unremarkable; resting ECG showed

Dictating · transcribing to cursor

Merge fields

@patient.nameMargot Whelan

@patient.dob14 Mar 1978

@patient.nhs485 777 3456

@referral.servicegap

Fill 1 missing field+

letterhead: org default · autosaved 14:36:02

Step 1

Start from a template, set the recipient

Pick a template or start blank, and the document is named for you. Set the document type from the NHS clinical terminology list, choose General or Referral, and pick the recipient from your address book. Referral letters link the referral and pull the referring clinician and recipient in automatically.

template · SNOMED type · referral link · recipient

New documentstep 1 of 2

TemplateCardiology referral

Type · Referral letterSCT 306206005

Letter typeGeneralReferral

RecipientDr S. Anwar · from address book

recipient from address book · channel remembered

Step 2

Merge patient data in line

Type @ to drop in a merge field, and it shows the live value from the record as you write, not a raw token. Names, dates, NHS number, address, even a table of current medications. The inspector lists every field the letter uses and flags any that resolve empty, so you fill the gap before it reaches the recipient.

resolved in line · gaps flagged · fill before send

Insert merge fieldtype @

Current medications · table@medications

Medication list · inline@medication_names

Resolves in line to: Losartan 50mg, Metformin 500mg, Atorvastatin 20mg, Salbutamol 100mcg

Step 3

Dictate the clinical narrative

Speak the body of the letter and it transcribes to your cursor as you talk, so you write at the speed you think. You review and edit every word before anything is saved: the clinician stays the author. Dictation is an opt-in Labs feature with its own clinical-safety assessment for transcription accuracy.

voice to text · clinician reviews · Labs opt-in · DCB0129 (Pending)

DictationLabs

Examination today was unremarkable; resting ECG showed normal sinus rhythm with no acute changes

Transcribing to cursorreview before save

Step 4

Share it with whoever needs it

Send the finished letter straight from the document. Email the patient a secure, watermarked link. Send it to their NHS GP electronically, with the transfer tracked so you know it arrived. Or address it to any clinician in your address book and print it for posting. You can also download as Word. Every version is filed to the patient record.

patient · NHS GP · HCP · download · print

Share documentPDF ready

Send to patientsecure link · expires 30 days · watermarked

Send to NHS GPdelivered electronically · transfer tracked

Send to an HCPfrom your address book · print for posting

Send+Download WordPrint PDF

01Template libraryPractice and system templates by type; favourites pinned, recents to hand.
02Merge fields resolved in lineType @ to insert; the live value shows in the body as you write.
03Gap detectionFields that resolve empty are flagged, with a fill-missing step before you send.
04Table markersPull structured blocks like current medications straight into the letter.
05Voice-to-text dictationSpeak the narrative; it transcribes to your cursor. Opt-in Labs feature.
06Full editorFormatting, tables, images, fonts and line spacing in a proper letter editor.
07Practice letterheadBranding applied automatically, with per-template overrides where needed.
08AutosaveEvery few seconds and on blur, so a draft is never lost mid-letter.
09SNOMED document typesEach document coded from the live NHS Terminology Server.
10Referral linkingLink a referral and the recipient and clinician fill in automatically.
11Address book recipientsPick recipients from your contacts, each with its own send channel.
12Share three waysSecure patient link, electronic send to the NHS GP, or print for another HCP.
13Word and PDF outputDownload as Word or print a PDF rendered in the UK for data residency.
14Filed and versionedEvery document lands on the patient record, with version history and an audit trail.

Live

SNOMED CT

Document types coded from the live NHS Terminology Server.

Live

NHS MESH

Documents to the patient's NHS GP, with delivery tracked.

Live

Address book

Recipients and their send channels, kept in one place.

Labs

Dictation

Voice-to-text into the letter body, UK-hosted transcription.

“I dictate the referral, the patient's details are already in it, and it's with their GP before they've left the room. What used to be an end-of-day admin pile is just done.”

Private GP · private GP practice, Leeds

Common questions

Questions, answered.

The five questions practices most often ask about writing and sending letters in Jump. If yours isn't here, ask us on a demo call.

Type @ in the body and pick a field: name, date of birth, NHS number, address, current medications and any custom fields you configure. The chip shows the live value from the patient record as you write, so there's no copying and pasting and no transcription errors. The inspector lists every field the letter uses; if one resolves to empty, it's flagged so you can fill it before sending.