ScanCom is an integration for booking imaging referrals (X-rays, MRIs, CT scans, ultrasound, etc.) directly from the patient record.
How to Get There
- Patient sidebar > ScanCom Referral quick action
- The ScanCom referral popover opens as a draggable window
Two Tabs
- Create - start a new imaging referral
- History - view past ScanCom referrals with their status
Creating an Imaging Referral
The creation flow has several steps:
- Patient Information - pre-filled from the patient record (name, DOB, email, address, phone, gender). Review and correct if needed
- Modality - select the type of imaging (e.g. X-ray, MRI, CT, Ultrasound)
- Body Part - choose which body part to image
- Safety Questions - answer screening questions that vary based on the selected modality and patient information (e.g. pregnancy, implants, contrast allergies)
- Imaging Provider - select from available imaging providers
- Time Slot - choose an available appointment time
Referral Statuses
| Status |
Meaning |
| Draft |
Created but not yet submitted |
| Submitted |
Sent to the imaging provider |
| Booked |
Appointment confirmed |
| Completed |
Imaging performed |
| Cancelled |
Referral was cancelled |
Managing Referrals
From the History tab or the ScanCom referrals table:
- Submit Referral - send a draft referral to the provider
- View Booking Link - open the booking confirmation in a new tab
- Cancel Referral - cancel with a confirmation dialog
The referrals table shows: Date, Modality, Body Parts, Priority, and Status.
Tip: Ensure the patient's contact details and address are up to date before creating a ScanCom referral. The imaging provider uses these details for appointment communications.