Sending messages, documents, and links to patients and healthcare professionals
View all patient communications in a unified feed or table layout
Learn how to send an email or SMS to a patient directly from their record using the message composer.
Attach clinical documents to a patient message so they can view and download them securely.
Send a questionnaire for a patient to complete online, with responses routed back to your team.
Let patients book their own appointment by including a booking link in your message.
Securely share patient documents with GPs, specialists, or other healthcare professionals via email.
Create reusable message templates for email and SMS, and use snippets for quick text insertion.
Send text messages to patients via SMS, understand credits, and configure your SMS sender ID.
View all sent messages, track delivery status, retry failed messages, and review patient communication history.
Add, edit, and organise external contacts such as clinicians, hospitals, and pharmacies in the address book.