Where Things Live in Settings and Configuration

Last updated: 2 September 2026

Settings and Configuration have been tidied up. Nothing has been taken away, and nothing you have bookmarked will break - every old address still works and lands you on the right tab. But several pages that used to be separate are now tabs on one page, and a couple of things have moved to a more sensible place.

This article is the map.


Five groups of pages became one page each

Messages

Message Templates, Message Snippets and Message Settings are now three tabs on one Messages page.

Configuration → Communications → Messages

  • Templates - your message templates, and the system templates below them.
  • Snippets - your reusable blocks of wording.
  • Settings - salutation, default email subject, "Numbers we cannot text" and the new "Emails we cannot contact".

Availability

Schedules, Sessions and Blocks are now three tabs on one Availability page, and it lives in the Scheduling section rather than in a section of its own.

Configuration → Scheduling → Availability

Documents

Document Templates and Document Design are now two tabs on one Documents page.

Configuration → Documents

  • Templates - your letter and document templates.
  • Design - headers, footers and how a document is laid out.

Plan & Licences

Plan, Licences and Quotes are now three tabs on one page.

Settings → Plan & Licences

Audit log

Audit Log and User Activity are now two tabs on one page.

Settings → Audit log

  • Activity - who signed in, what they did, when they were last here.
  • Audit - the record of changes to clinical and configuration data.

Two things moved

Was Now
Settings → Skip Configuration → Automation → Skip, beside Filing Settings, Pathways and Workflows
Questionnaire Templates and Public Form Links, inside Communications their own Forms section, between Communications and Documents

Skip moved because it is an automation, and it now sits with the other automations. Forms moved because questionnaires and public form links are their own thing, not a kind of message.


Everything else looks the same as everything else

Every list in Settings and Configuration now uses the same table: it runs the full width of the page, has one toolbar at the top, and you click a row to open it. What you can do to a single thing - edit it, rename it, delete it - is in the panel that opens, not in a menu on the row.

Creating and editing happens in a panel beside the list rather than a box on top of it. Adding or editing a clinician opens a full page instead, because there is a lot of it.

This applies to the address book, message templates and snippets, labels, patient merging, appointment notifications, questionnaire templates, clinician tags, locations, teams, roles and permissions, user activity and the audit log.


Three smaller changes on the same pages

  • Users is now "Users & Teams", and gains a Support Users tab when a member of the Jump support team holds a seat in your practice.
  • Patients → Portal is now "Portal & App", gathering what you control about the ways your patients reach you.
  • The practice switcher at the top of the sidebar scrolls rather than running off the screen, and gains a search box if you belong to more than five practices.

If you cannot find something

Ask Skip. Skip knows where every control in Jump lives, and its answers were updated with this release - so "where do I change the salutation on patient emails?" will give you the new location, not the old one.