Features · Document filing
Every result and letter, filed to the right record.
Lab results, radiology reports and letters land in one filing queue. Jump reads each document and suggests the title, type, codes and patient match - then a person reviews and finalises, so nothing reaches a record unreviewed.
ehr.usejump.co.uk · Filing · Action required · fil_7Q2wNxR8
Action requiredMatch reviewAssigned to meFiled
Pathology result08:12
TDL · Full blood count + ferritinMatched
Clinic letter07:58
Upload · Cardiology follow-upUnmatched
Pathology resultYesterday
Randox · Thyroid panelUnassigned
Full blood count + ferritin · TDLassigned · Dr S. Mitchell
Priya Shah · 12 Mar 1988 · NHS 943 476 5919Matched · NHS number
AnalyteResultRange
Haemoglobin138 g/L120-150
Ferritin LOW8 µg/L13-150
White cell count6.2 x10⁹/L4.0-11.0
File to recordCreate task
1bn+
pathology tests are run in the NHS every year
70%
of healthcare decisions rely on pathology results
709k
items of clinical correspondence went astray in one NHS incident
1,788
of those cases needed clinical review for potential harm
Source: Carter Review of NHS Pathology · National Audit Office, Investigation into clinical correspondence handling (2017)
How it works
From "received" to "on the record".
Four steps, in the order they happen. Documents arrive, Jump suggests the filing, a person confirms it, and the audit trail keeps the receipts.
Step 1
Everything lands in one queue
Pathology results arrive electronically from integrated labs - TDL, Randox, Medichecks, Salient. Radiology reports, clinic letters and anything your team uploads join the same queue. Each item is timestamped and tracked from the moment it arrives: unmatched, matched, filed.
Filing queue6 action required
Full blood count + ferritin · TDLMatched
Thyroid panel · RandoxUnmatched
MRI left knee · radiology reportMatched
Cardiology follow-up letter · uploadUnmatched
state: unmatched → matched → filed
Step 2
Jump reads it and suggests the filing
Jump reads the document - PDF, image or Word - and proposes a concise title, the document type as a SNOMED code, relevant clinical codes, and the patient identifiers it found: name, date of birth, NHS number. You decide what Jump is allowed to suggest; each extraction is a per-practice toggle. Suggestions are only ever suggestions - nothing is filed by them.
Suggested filingCardiology follow-up letter
TitleCardiology clinic letter - follow-up
Type · Clinic letterSNOMED 371531000
CodesAtrial fibrillationEchocardiogram
Patient · Rob Ellison · 04 Nov 1961found in document
What Jump may suggest is a per-practice setting: title · type · codes
Step 3
A person confirms the match
Suggested matches come with a confidence score, matched on NHS number or name and date of birth - with manual search always available. For lab results, the values are already structured: each analyte against its reference range, abnormal results flagged. Assign the item to a person or a team, leave a review note, or route it on.
Suggested matchesThyroid panel · Randox
Elena Marsh · 22 Jun 1979NHS match · 96%
Elena Marshall · 03 Feb 1981name + DOB · 41%
Confirm matchSearch patients
Step 4
Filed, with the receipts to prove it
Finalising files the document or result to the patient record, coded and searchable. The audit trail records every state change: when it arrived, who it was assigned to, who reviewed it, when it was filed. Even "not for filing" is a tracked decision with a reason code - nothing silently disappears, and you can create a linked task or message the patient before you move on.
Audit trailfil_7Q2wNxR8
08:12 · received · TDL feed
08:12 · matched · NHS number · 96%
08:41 · assigned · Dr S. Mitchell
09:02 · reviewed · ferritin flagged low
09:03 · filed to record · task created
08:12 · matched · NHS number · 96%
08:41 · assigned · Dr S. Mitchell
09:02 · reviewed · ferritin flagged low
09:03 · filed to record · task created
What's included
From arrival to audit trail.
What document filing covers today. If something you need isn't here, ask us on a demo call.
- 01One filing queueResults, reports, letters and uploads in a single place.
- 02Electronic lab feedsResults from TDL, Randox, Medichecks and Salient arrive automatically.
- 03Structured analytesValues with reference ranges and abnormal flags, not PDFs to re-key.
- 04Suggested titles and typesJump reads each document and proposes a title and a SNOMED document type.
- 05Suggested clinical codesRelevant SNOMED codes proposed for review; per-practice toggles decide what Jump may suggest.
- 06Patient matchingNHS number or name and date of birth, with confidence scores and manual search.
- 07Review before filingEvery item is finalised by a person. Nothing reaches a record unreviewed.
- 08Workflow bucketsAction required, match review, assigned to me, filed - the queue stays triaged.
- 09Person or team assignmentRoute items to the right person, or to a team's shared list.
- 10Act from the itemCreate linked tasks, message the patient from a quick template, link to a referral.
- 11Review notesLeave context for the next person before handing an item on.
- 12Full audit trailReceived, matched, reviewed, filed: every state change recorded, with who and when.
- 13Audited deletion"Not for filing" needs a reason code and stays on the trail. Nothing silently disappears.
- 14Access controlDocuments visible only to users with the right permissions; access is audited.
Integrations
Four labs in. One queue out.
Results flow in electronically from integrated labs as structured data. Everything else - radiology reports, clinic letters, patient-provided documents - can be uploaded into the same queue.
Live · HL7 feed
TDL
The Doctors Laboratory. Pathology results, delivered electronically.
Live
Randox
Results land as structured analytes in the filing queue.
Live
Medichecks
Patient-initiated testing, filed through the same review flow.
Live
Salient
Salient Bio results, processed into the queue automatically.
PDF · image · Word
Uploads
Letters and reports from anywhere join the queue.
“The results pile on my desk is gone. It's a queue now - and every decision in it has my name, my reason and a timestamp.”
Common questions
Questions, answered.
The five questions practices most often ask about document filing. If yours isn't here, ask us on a demo call.
Pathology results from integrated labs - TDL, Randox, Medichecks and Salient - arrive electronically as structured data, and radiology reports join the same queue. Anything else (clinic letters, discharge summaries, patient-provided documents) can be uploaded as PDF, image or Word and is processed the same way.
No - and that's deliberate. Jump suggests the title, type, codes and patient match, but a person always reviews and finalises before anything reaches a patient record. The suggestions do the legwork; the decision stays with your team, and the audit trail records who made it.
Jump extracts the identifiers it finds in the document - name, date of birth, NHS number - and suggests matching patients with a confidence score. NHS-number matches rank highest; name and date of birth back them up. If nothing is confident enough, the item waits in match review, where staff can search manually or mark it not-for-filing with a reason.
Lab results arrive as structured analytes, each checked against its reference range, with out-of-range values flagged in the filing item. The reviewing clinician sees the flags before filing and can act from the same screen: create a linked task for follow-up, or message the patient from a quick template.
Access follows the same role-based permissions as the rest of the patient record: users see only documents for patients they are authorised to access, and access is audited. Deleting a filing item is a soft, audited action that requires a reason code, so the trail stays complete even for items that were never filed.
See your filing queue empty itself properly.
We'll walk through a result arriving, matching and filing on a 30-minute call, then leave a sandbox populated with sample patients for your team to try.